Friday, May 22, 2009

Notes on the invisible library

One of the things I think about a lot is how the library is changing as the physical facility decouples from the collections it has traditionally housed. In my own personal taxonomy these thoughts group under the heading "Invisible Library", largely because I occasionally encounter students who use the library without knowing it--discovering a journal we subscribe to while using Google, for example. I gave a presentation on campus around this topic last fall and one thing that came very clear to me is that, somehow, we have to stop treating our digital resources in a way equivalent to our physical resources. Publishers do this, but libraries do, too, and it's in danger of killing us.

An article in the latest Journal of Academic Librarianship addresses this issue, adding a third dimension: namely, the people providing library services. It also highlights the phenomenon I mention: patrons can discover library resources through avenues other than the library, and often do. (This is one reason why it would be really nice to somehow handle library patron authentication at the vendor's end, rather than the library's. If there's a nice big banner across the top of the e-journal index page that says "SUBSCRIPTION PROVIDED BY PACIFIC LUTHERAN UNIVERSITY", does it matter whether they got there through the library website or through Google? I submit that it does not.)

A lot of what it talks about here--transformation of library space, digitization of information resource, and a service emphasis on outreach, information literacy, and value-added technology--is already happening; according to long-range plans at some institutions, by fits and starts at others. Some of the technological dimension was addressed in my MLIS program, especially the information architecture side, and some of the Web development and resource management components. But much more, such as data mining, scripting, and technology-dependent aspects of information use (I've been asked how to make charts in Excel so many times in the past month that I've lost count) was not.

The article makes it sound like MLIS programs should become computer science lite degrees, and I'm not entirely convinced that they shouldn't. I love our IT crew, but if certain parts of what we do pass into their domain, it'll be frustrating for them, tragic for us, and a loss to the institution as a whole.

Thursday, April 23, 2009

Dear LITA:

I just added you to my ALA membership renewal for the first time last month. For, I might add, a pretty penny. (Although ALA's maddeningly useless membership renewal confirmation does not tell me how much I actually paid for the package deal. Dear ALA: some of us itemize our tax returns. What kind of receipt doesn't include an amount paid?)

So, when the very first bit of communication I receive from you is, first of all, close to a month later, and secondly, includes "Former ALA member ID" in the header, and thirdly, is a solicitation for me to RE-JOIN a division I joined FOR THE FIRST TIME less than four weeks ago, it doesn't fill me with confidence.

THIS is the ALA division chiefly concerned with technology in libraries?

I'm still waiting to be impressed.

Monday, March 16, 2009

Back from ACRL...

...which seems weird to say, since it was held in the city I've called home for almost 13 years. But still. I didn't come to the library for those days, I went to the conference for a different kind of work. I made a new friend, got nostalgic for the days I'd go to Pike Place Market for lunch every day, ran right into the St. Patrick's Day parade, and came away with a short list of ideas for things to do.

This was my first ACRL, and I got about halfway through posting talks and presentations of interest to my Google calendar before I gave up and decided to wing it, aside from a couple of firm commitments (not least of which was hosting the Washington chapter dinner, which was held in a restaurant where the University Bookstore's downtown branch used to be).

Best idea of the conference: the Cyber Zed Shed (but, uh, how to put this delicately: the "cyber" prefix is so very 1990s), despite a couple of participant no-shows. Which is a real pity because I'm starting to get my hands dirty with Voyager's new interface and it would've been nice to pick up some ideas. Lots of stuff about widgets in the other presentations, and not all of it was LibGuides-driven, even. The short presentations forced the presenters to stay on topic, be concise, and avoid digressions, which is something I can't really say for some of the more formal presentations.

Other things that were useful, fun, or both: the preconference on copyright, immediately relevant because of a project I'm currently working on; and the presentation on puzzles as promotional gimmicks at MIT. I like puzzles and think they could be a fun and engaging promotional tool, especially since we don't really do the once-ubiquitous library tour anymore.

The thing that interested me the most, though, is that the puzzles were presented not on the library website (where one might think at first to put them) but in the student newspaper. Because one doesn't come to the library website with the intention of engaging in a leisure activity, which is what the puzzles basically are.

Both of the keynotes I attended were stellar: Sherman Alexie, an author I've been reading since I discovered Reservation Blues sometime in the mid to late 1990s, and Ira Glass, who when speaking sets up as though he's in the broadcast booth, complete with mixing board. Both of them talked about stories. I mean, both of them talked about a lot more than that, but what struck me about both speeches was how they were centered around the concrete reality of story, and the hold it has on people. The thing that story gives you that other forms of information typically don't is context. I often think about what role, if any, storytelling plays in academic library instruction. Most of the time it seems to show up as an attempted-humorous anecdote, but when Glass talked about story structure--something I've learned about in a few writing classes, and I really wonder why it isn't taught me--it occurred to me that that structure might also be a useful way to structure lessons.

So, there. A few wee tips and tricks to play with, and one big idea to chew on. I guess that makes for a pretty good conference.

Friday, March 13, 2009

At ACRL: Cyber Zed Shed

Corny name, nifty notion. First session is totally jam-packed. Great ideas for a wannabe geek like me.

Friday, March 6, 2009

Not dead, just busy

Work has been overwhelmingly busy and I've had no time to post anything of substance, or indeed anything at all. That should change...someday.

In the meantime, you can read my latest article for Info Career Trends, To MLIS or not to MLIS? Enjoy.